Concept of Employee Engagement
Definition and Concept of Employee Engagement (pg. – 58 -60)
Write a short paragraph explaining the main concepts of employee engagement. (Min
200 words)
Page
2
of 1
2020
Continuing Education Centre – Emirates College for Advanced Education
P.O. Box 126662 Abu Dhabi
Title Alumni Program
Creating a Culture of
Engagement – A
conceptual Framework
Version No.1.0
Copyright © 2020 Continuing Education Centre – Emirates College for Advanced Education. All Rights Reserved.
Task 2
Create your own definition of Employee Engagement
Task 3
Use Figure 3.2. “Ten C’s of Employee Engagement” (pg. 62) to create your own visual
representation of the Ten C’s of employee engagement.
Ensure you produce an infographic with explanations of each of the 10C’s.
You can use any online application for producing infographics such as:
https://venngage.com/
https://www.canva.com/
https://piktochart.com/
Solution
Creating A Culture of Engagement
Concept of Employee Engagement
Employee engagement plays an important role in the success of the organization because
of their involvement in the decision-making process, their objectives in the daily activities, and
their satisfaction in the business environment. For proper employee engagement, the employee
has to be committed to their work and a high commitment to their job improves performance in
their working environment. They have to be satisfied with their job, that is, having positive
emotions towards their own experience in the work. While communicating with their colleagues
or the managerial teams, the conversations have to be two ways, and employees should also be
given a chance in the decision-making process especially when it involves giving them new
duties of introducing new working conditions and activities. Leaders are obligated to delivering
the organization's objectives and values; however, to make this possible, they have to include
employees in the process of achieving the goals and values. For improved quality in business
performance, employees have to improve their skills in the business environment. Therefore,
employees have to be subjected to activities that improve their skills and opportunities.
Motivation is of key importance in the working environment. This can be achieved in rewarding
and promoting employees and recognizing their achievement in the business environment.
Own Definition of Employee Engagement
Employee engagement involves the activities conducted by employees in the work
environment and for effective performance and easy attaining of the company's objectives,
employee engagement has to be put into consideration. When introducing new activities in the
working environment, the involved employees have to be selected according to their skills.
CREATING A CULTURE OF ENGAGEMENT 3
Those with low skills have to be grouped together with those who have high skills so that they
can learn from each other. Employees with diverse skills should teach other employees some of
their skills. Employees should be allowed to take external training sessions that improve their
skills, for example, benchmarking seminars. Also, they should be allowed to teach their
colleague what they have learned from other working environments.
CREATING A CULTURE OF ENGAGEMENT 4
Reference
Employee Engagement: A Conceptual Framework [PDF].
(n.d.). https://shodhganga.inflibnet.ac.in/bitstream/10603/110806/11/12_chapter3.pdf
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